FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a trading company or a manufacturer?

We are a factory with more than 20 years of experience.

Can it be the client's own brand name?

Of course, with your brand authorization. We accept OEM service.

How do you control the quality?

We have QC team to follow TQM to ensure quality. Every step is up to standard. Meanwhile, if you need, we will take pictures and video for you.

How long will it take me to get a quote?

For custom products, we will quote within 48 hours after you provide the required product details, as we need time to calculate the cost, but we will quote as soon as possible.

Why should I choose your company?

High quality and low price, professional technical team, rich experience, prompt delivery time, excellent after-sales service, good reputation and credibility.

What is your main product?

Power transformers, substations, control switch cabinets, vacuum circuit breakers, fuses, arresters, insulators, wires and cables, and other high-voltage products.

Can I get some samples?

Yes, sample orders are available for quality inspection and market testing.

What are your payment terms?

We usually accept payment methods: T/T, L/C.

What are your warranty terms?

We offer a 24 month warranty.

Do you have in stock?

Depending on your requirements, we have standard models in stock. Some special products and large orders will be newly produced according to your order.

What certificate do you have?

ISO9001, ISO14001, type test, CE, etc.

Can we visit your company?

Yes, of course, you are welcome to visit our company.